INFORMATION MANAGEMENT IN SELECTION PROCESSES FOR SUBSTITUTE PROFESSORS AT THE FEDERAL UNIVERSITY OF RIO GRANDE DO NORTE
Keywords:
Information Management; Information Flow; Public Administration; Higher Education; Faculty Selection Process.Abstract
: Information Management is a strategic element for the efficiency of administrative processes in public institutions, contributing to the organization, regarding circulation, and proper use of information. In this context, this study aimed to identify the Information Management elements that enhance the efficiency of the information flow in the simplified selection process for temporary and substitute professors at a federal public university. The research was characterized as applied, qualitative, descriptive, exploratory, and intervention oriented. The methodological procedures involved bibliographic research, document analysis, and semi-structured interviews conducted with nine participants directly involved in the vacancy processing workflow. The results showed that the use of computerized systems, the standardization of procedures, communication among sectors, staff training, and demand planning contribute to the agility and effectiveness of the information flow. The study also identified opportunities for improvement related to transparency, technological integration, and the availability of more accessible guidelines. It is concluded that Information Management plays a fundamental role in optimizing institutional processes, strengthening administrative efficiency and improving the quality of services provided.